Welcome to Moxly.ai ("Moxly", "we", "our", or "us").
Moxly.ai is a privacy-first AI communication platform designed to help users make phone calls, translate conversations in real time, negotiate with businesses, and navigate real-world conversations using artificial intelligence.
We believe privacy is a fundamental feature β not an afterthought.
This Privacy Policy explains what information we collect, why we collect it, how we protect it, and how users can control their data.
1. Privacy by Design
Moxly is designed to minimize unnecessary data collection.
- We do not sell personal data.
- We do not operate as a data broker.
- We do not monetize user conversations through advertising resale networks.
Our goal is to build trusted AI communication tools with strong privacy protections.
2. Information We Collect
Depending on how you use Moxly, we may collect:
Account Information
- Name
- Email address
- Phone number
- Authentication credentials
Call & Communication Data
- AI-generated transcripts
- Language translation data
- Conversation metadata
- Call duration & timestamps
Device & Technical Info
- Device type
- Operating system
- App version
- Error logs & diagnostics
We intentionally avoid collecting unnecessary personal information whenever possible.
3. Audio Processing
Moxly may process voice audio in real time in order to:
- translate conversations
- generate AI responses
- complete requested call actions
- improve call quality and reliability
Important:
- Calls are not publicly shared.
- Calls are not used for advertising.
- Calls are not sold.
- Conversations are not shared with third parties for marketing purposes.
4. AI Training
By default, Moxly does not sell user conversations for AI model training.
If conversation data is ever used to improve AI systems: the process will be disclosed clearly, users will have control options where legally required, and sensitive data handling protections will apply.
5. Encryption & Security
We use modern security measures designed to protect user data, including:
User account information may be stored on secure infrastructure located in the United States. No security system is guaranteed to be 100% secure, but we continuously work to improve protections.
6. Data Retention
We aim to retain the minimum amount of information necessary to operate the service.
Depending on system configuration and user settings: some call data may be automatically deleted after processing, transcripts may be retained temporarily, and diagnostic logs may be retained for security and reliability purposes. Retention periods may change as the service evolves.
7. Your Rights & Controls
Users may have the ability to:
California residents may have additional rights under California privacy laws.
8. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other applicable California privacy laws.
These may include rights to: know what data is collected, request deletion, request corrections, and opt out of certain data uses.
Moxly does not sell personal information as traditionally defined under California law.
9. Third-Party Providers
Moxly may use carefully selected third-party providers for:
These providers are expected to maintain reasonable security protections.
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- Cloud infrastructure
- Authentication
- AI processing
- Analytics
- Payment processing
- Security monitoring
10. Children's Privacy
Moxly is not intended for children under 13 years old. We do not knowingly collect personal information from children.
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11. Changes to This Policy
We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.
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12. Contact
For privacy-related questions or requests:
Email Us
privacy@moxly.aiMoxly.ai
Los Angeles, California
Moxly.ai β All rights reserved.